- 2X1. Table 2.3. The MM 2.0 Maturity Model for accountability.
Level | Key Descriptors |
Level 0 (VM 1.0/MM 1.0) | Reactive individual accountability in place Accountability depends on authority and control No accountability for business processes as a whole Accountability identified for the elements (parts) |
Level 1 (MM 2.0) | Organizational, team, and individual accountability understood by organization Accountability on projects clearly defined – team and individual; team accountability charts Customers on project teams |
Level 2 (MM 2.0) | Accountability for business processes defined Accountability for customer and suppliers clearly defined |
Level 3 (MM 2.0) | MM 2.0 accountability in use on Steering Councils Accountability for sectors and vectors defined Relationship accountability included in performance evaluation Organizational accountability accepted by leadership team |
Level 4 (MM 2.0) | Accountability portfolios used at leadership and individual levels Team accountability included in performance evaluation Coach held accountable for direct report’s success |
Level 5 (MM 2.0) | MM 2.0 accountability fully implemented Performance Management System aligned with MM 2.0 Accountability System Organizational accountability included in performance evaluation |