- 6L1. Table 6.3. MM 2.0 Maturity Model and the Relationship Management Key.
| Level | Key Descriptors |
| Level 0 (VM 1.0/MM 1.0) | Focus of relationships is between bosses and direct reports Relationships are typically based on controller/controlled states |
| Level 1 (MM 2.0) | Relationships on projects are mapped out Liaisons are assigned for stakeholders on projects Customers participate in project teams |
| Level 2 (MM 2.0) | Customer/supplier relationships are mapped for business processes across the entire organization Customers participate in project teams |
| Level 3 (MM 2.0) | Relationships are mapped for each Steering Council Relationships are managed as partnerships |
| Level 4 (MM 2.0) | Relationships are based on win-win solutions Relationship building is included in accountability evaluation Bosses act as coaches |
| Level 5 (MM 2.0) | Relationships are managed as empowered adults |