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Matrix Management Wiki

6F. Formal Non-Authority Relationships

  • 6F1. A formal non-authority relationship is a relationship between individuals outside of the coach/direct report relationship.
    • 6F1i. These relationships are represented by a dotted line.
  • 6F2. There are three formal non-authority relationships in the horizontal dimension:
    • 6F2i. Customer/supplier relationships, which are the relationship between two people or two groups in a process—between an internal or external customer and her internal or external supplier.
      • 6F2ia. The primary purpose of this relationship is to produce deliverables.
    • 6F2ii. Team relationships are relationships between: a) a team leader and a team member, b) two team members, or c) a team leader or a team member and a stakeholder who is not on the team.
      • 6F2iia. Figure 6.4. Diagram of team relationships.
        chart showing formal relationships between team leaders, members, and stakeholders
      • 6F2iib. The primary purpose of this relationship is to collaboratively create outcomes.
      • 6F2iic. There can also be customer-to-supplier relationships within the team, usually between team members.
    • 6F2iii. Sponsor-to-team leader relationships are the relationship between a sponsor and a team leader. The team leader in the relationship is usually heading up an initiative, program, or project.
      • 6F2iiia. The primary purpose of this relationship is to provide direction and oversight from a higher level Steering Council to a team. This is particularly the case for projects that are chartered by a Steering Council.